Refund and Returns Policy

Last updated: October 5, 2026

Every item at 2A BlackMarket is printed just for you after you place your order. Because of that, we can’t accept returns or exchanges for change of mind or the wrong size. But if something goes wrong on our end, we’ll make it right.

Made to order, so please choose carefully

We don’t accept returns or exchanges for:

Ordering the wrong size
Changing your mind
Not liking the color, style, or fit once it arrives

Please check the size chart on each product page before you order. If you have a sizing question, email us at freedom@2ablackmarket.com before you buy and we’ll help.

Damaged, defective, misprinted, or wrong items

If your order arrives damaged, defective, misprinted, or isn’t what you ordered, we’ll send you a free replacement or give you a full refund.

To make a claim:

Email us at freedom@2ablackmarket.com within 30 days of delivery.
Include your order number.
Attach a clear photo that shows the problem. If the package was damaged in transit, a photo of the package helps too.

We’ll review your claim and reply by email with next steps. We’ll let you know if we need you to send the item back. Problems reported more than 30 days after delivery aren’t eligible.

Lost packages

If your tracking hasn’t updated in a while, or your package is marked delivered but you didn’t get it, email us at freedom@2ablackmarket.com with your order number. We’ll work with the carrier to track it down and help find a solution.

For packages marked delivered, it’s worth checking around your home, with neighbors, and with your local post office first, since packages sometimes turn up a day or two later.

Cancelling or changing an order

We can only cancel or change an order before it goes into production, and production starts quickly. If you need to cancel or update something (like your shipping address), please email us within 24 hours of placing your order.

If your order hasn’t gone into production yet, we’ll cancel it and refund you in full. Once production has started, the order can’t be cancelled or changed.

How refunds are issued

Approved refunds go back to your original payment method. We’ll email you once the refund is processed. After that, it can take several business days for your bank or card issuer to show it on your account.

Questions?

Email us at freedom@2ablackmarket.com and include your order number. We’re happy to help.